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Info for Walk-in Customers
Introducing the new Berea 100 Club! Exclusive savings, offers, and more! CLICK HERE to join the club!
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Free Shipping On Orders Over $250 in U.S.* Click Here for Details
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What you can expect from us

  • To be treated well
  • To receive high quality kits and wood
  • To be offered products that are priced fairly
  • To receive outstanding technical support
  • To have problems solved quickly

We're Here To Help
Your satisfaction is important to us! Use the form to email us your questions about products, online orders, store experiences and more.

Order Questions:
If you need help or have any other questions concerning your orders, please call customer support at: 877-736-5487.

Berea Hardwoods Co. Inc.
18745 Sheldon Road
Middleburg Hts., OH 44130 US
Customer Service: 877-736-5487 Toll Free: 1-877-736-5487
Fax: (216) 898-8962

Business Hours

Monday - Friday 9am - 5pm

Showroom/Walk-In Hours

Info for Walk-in Customers

Monday, Wednesday and Friday 9am - 3pm

Closed Holidays

Contact Pen Kit Making Supplies Berea HardWoods Form

Crafter Program

This program is a mix and match quantities for the best quantity price program. This applies to only kits and not to introductory kits or other products. Example: if you order 10 each of 6 kits you would pay the 60 quantity price for each kit rather then the 10 quantity price. A crafter regularly buys 50 to 150 kits at a time. The minimum purchase quantity per order is 50 kits.

Berea Brand Quality

What does BereaBrand Quality mean?

Free Shipping Offer Details

Free standard shipping is eligible on all orders of $250.00 or more being shipped to addresses in the United States (now includes Alaska and Hawaii). Shipping / Taxes do not count toward the $250.00 qualification. Item(s) must equal up to $250.00 or more. There will be no special code to receive the free shipping but you must select FREE SHIPPING as the shipping option during checkout.

All standard shipping rates apply to Canada and orders outside the United States.

Walk-in Customers

Our showroom is now open by appointment. Please call 216-898-8956 in advance to book a time.

Convenient Contactless Lobby pick up is also available!

All orders placed will be available for pick up the next day in our lobby, from 10am to 3pm (all orders not picked up by 3pm will be available again the next day!)

When completing your order, please chose "Customer Pick up" option for shipping.

Upon arrival, please call our office at 216-898-8956 and one of our team members will bring your order out.

As always Thank You for your support and stay safe!

The Berea Hardwoods Company